Payroll Information

It is our priority to ensure you are paid correctly and promptly.

Timesheets

Timesheets and recordings of hours worked are captured through various methods and your consultant will provide the necessary information to you depending on the client that you are engaged at. Timesheets are issued to you at the start of your assignment and our online timesheets are accessible via our website (chandlermacleod.com).

Please complete your timesheet weekly or as otherwise directed.

It is your responsibility to ensure that your timesheet is authorised by the cut-off time (COB Tuesday*, or as directed) and you cannot be paid unless your Client Supervisor has approved the timesheet.

Timesheet approval cut-off is TUESDAY COB*.

• Please complete your timesheet WEEKLY or as otherwise directed.
• It is your responsibility to ensure that your timesheet is authorised by the cut-off time, and you cannot be paid unless your Client Supervisor has approved the timesheet.

As part of your onboarding, you will receive information that provide you specific information on how to complete your timesheet submissions.

In accordance with our Clients requirements, all timesheets must be submitted via one of the following methods:

1. If our Client has their own timesheeting system, our client will provide you with access to complete your timesheet; OR
2. If our Client does not have their own timesheeting system, Chandler Macleod will provide you with access to our online timesheets. An email will be sent to you with your login details including your user name, password and a URL link to the platform will be sent to you upon completion of your onboarding process; OR
3. In some cases, you may be asked to submit your timesheets in both the Clients and Chandler Macleod timesheeting systems, to ensure we meet the obligations / service standards of our client agreement.

EFT transmission is every WEDNESDAY* - please allow 1 to 2 days from transmission (EFT) date for payments to reach your Bank Account.

Timesheets received after approval cut-off will be processed in the following weekly pay run.

Invoices are required by incorporated entities not utilising our RCTI service by TUESDAY COB.

• *Public holidays sometimes mean that a timesheet deadline will be adjusted. We will advise you of changes via email and/or in your pay slips (for employees) or remittance advice/RCTI (contractors) prior to the public holiday (please ensure that we always have your current email address). Your timesheet will be included in the next pay schedule should you miss the deadline.

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Updates to your profile including change of address, changes to your Bank, Tax & Superannuation etc, please contact the Shared Services Team - Payroll/Customer Support.

Call us on 1300 871 899, or email us at sharedservices@rgfstaffing.com.au.

Operating Hours: Monday to Friday 7am – 7pm (AEST).

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Leave Request Form

If you are unable to make it to work or your allocated shift, please contact your consultant or the nearest Chandler Macleod office.

If you are applying for leave such as Sick, annual leave, Family Domestic Violence etc, please complete the leave request form below. Leave approval is subject to your contract of employment and only approved leave will be processed.

Leave request form

If you have any further questions or require any more information please contact the Shared Services Team - Payroll/Customer Support (sharedservices@rgfstaffing.com.au) or your consultant.

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Payrolling options

Employees

As part of your registration, you are required to provide Chandler Macleod with certain information, including the following:

• Personal details (including proof of work rights and health information)
• Banking, superannuation and tax information
• Agreement to our Terms and Conditions of Employment (including our privacy and induction requirements).

Contractors

As part of your registration, you are required to provide Chandler Macleod with certain information, including the following:

• Company Banking details and GST Registration Details (if applicable); Company Registration Certificate (ABN & ACN) Certificate of Currency for Workers Compensation
• Professional Indemnity insurance (minimum of $5 million) and Public liability insurance (minimum of $5 million)
• Agreement and consent of our Incorporated Independent Agreement (including our privacy and induction requirements).

All Incorporated Contractors must have their own Professional Indemnity Insurance, Public Liability Insurance and Worker’s Compensation Insurance. If you do not have this insurance, please advise your Chandler Macleod Consultant before signing your agreement.

You must keep Chandler Macleod updated on your work rights status.

If you hold a visa which permits you to work in Australia, it is important that you keep your Chandler Macleod Consultant updated with any changes. Both Chandler Macleod and you have legal responsibility to ensure that you are working in accordance with your visa status.