Platform Management:
Manage platforms and services in a multi-cloud environment.
Site Reliability Engineering:
Ensure robust and stable IT systems to support business operations.
Technical Projects:
Implement and deliver projects in hybrid environments (cloud and on-premises) with a focus on high availability, performance, and security.
Enterprise Platforms Management:
Oversee cloud computing resources, servers, databases, SAN storage, data protection, and disaster recovery.
Operations and Administration:
Perform cloud/server/storage operations and system administration tasks.
Software Maintenance:
Install, test, maintain, and upgrade software on both cloud and on-premises environments.
Operational Support:
Manage and monitor housekeeping jobs, conduct regular system and hardware health checks, and perform disaster recovery drills.
After-Hours Support:
Provide support outside of office hours when required.
Problem Diagnosis:
Perform first-level diagnosis to identify and resolve issues, improving reliability.
Automation and DevOps:
Implement and manage automation tools and platforms such as Azure DevOps, Terraform, and Ansible Automation Platform.
Additional Duties:
Perform other tasks as assigned by the team leader.
Requirements:
Education:
Degree or diploma in Computer Science, Information Technology, or equivalent.
Experience:
5 years of IT experience in cloud/server operations, system administration, and support.
Certifications:
IT professional certification (e.g., Azure Administrator Associate) is advantageous.
Technical Skills:
Administration and troubleshooting of Microsoft Windows, Linux, MS SQL DB, HP Proliant blade servers, and blade infrastructure.
Knowledge of Active Directory, ADFS, MS cluster, SAN Storage, Commvault Backup, MS SCCM/SCOM, HP SIM/iLO, or System Management Homepage.
Experience with multi-cloud platforms like Azure and Alibaba Cloud is a plus.
Proficiency in automation and DevOps tools such as Azure DevOps, Terraform, and Ansible Automation Platform.
Experience with scripting languages like PowerShell, Bash, and Python.
Language Proficiency:
Proficiency in both spoken and written English.