January 28, 2022

As the digital age continues to rise and conquer, accountants will need to adapt to new digital skills whilst maintaining and increasing deeper soft skills such as communication and connection.


Here are ten skills for accountants to focus on going into the future.


Spreadsheet proficiency is always needed


Spreadsheets are always going to be essential in accounting. Most accounting software, even the most advanced, will either use spreadsheets to perform many functions or it will integrate with other programs such as Microsoft Excel. So, mastering the skill of spreadsheets could be considered the most important skill one must have as an accountant.


Not only do spreadsheets have the capability to handle ample data clearly, but you can also analyse the data consequently. Functions such as: VLookup and HLookup, Index Match, and Pivot Tables, among others would be considered necessary.


Additionally, spreadsheets can be helpful for predictive analysis to help with business growth. This would be an added bonus to your skillset and can be incredibly useful to help grow your employers’ or client business.


Get to know cloud-based software


With the digital age, came cloud technology. Cloud-based technology is a vital move forward in accounting as it allows for better management of business data due to efficient automation and ease of access to data input and retrieval. Many of these software's also enable comprehensive report production which means easy, prompt access to previously entered and processed data.


Updated technology knowledge


It can be helpful to ask your employer what technical programs you need to become proficient in for your role. As an accountant the below software and tools are handy to have some understanding of, and could be impressive to those looking to employ accountants:


  • Advanced Excel
  • Microsoft Visual Basic
  • Enterprise resource planning (ERP) such as SAP or Oracle
  • Business intelligence software such as IBM Cognos
  • Hyperion
  • Big data analysis, advanced modeling techniques and SQL
  • QuickBooks


Amazing communication skills


One thing machines and digital tools can’t quite master is the human touch such as relaying information to your employer or clients that may seem complex, in simple and easy to understand ways. It is a real importance to have this soft skill, so that, apart from technical skills, you have a point of difference. Many people can learn technical skills with a quick course; however communication is learnt through many interactions and experiences and doesn’t come easy to everyone. With a focus on increasing these skills, it will be easier to get better.


Thorough understanding of business processes


As an accountant, it’s incredibly important to understand how your employer's or client’s business operates. By understanding the processes throughout the entire business, you can see more clearly where certain areas interconnect with accounting and how to address certain business needs.


Legal and regulatory knowledge


Of course, as the world and technology transforms there are updates to the legal and regulatory aspects of accounting. It is a must to be across these, especially in your

specific state or area of work, so that all your work is in line with mandatory laws and regulations.


Customer service and relationship building


Another must have soft skill would be customer service. Whether you are working in private or public accounting, great customer service can help you win over people. In the public sector, it could help you retain clients and win new ones. Within a private corporation, you will be able to work easily across departments ensuring the needs of managers and colleagues are met. When people like dealing with you there is often less pushback or delay.


Creativity and Adaptability


Not many people align creativity with accountancy. However, with a creative and innovative mind you can efficiently look for clever solutions to any problems that pop up. It can also help foster fresh ideas to help improve a company’s operations.


Financial reporting and analysis


Financial reporting and analysis is essential to being a great accountant. Even though there are many tools that assist with creating fantastic reports, it can really help to have a good eye and mind to digest financial reports. This can help during times of decision making, policymaking, and investor relations.


It can also assist with increasing profitability by avoiding loss-causing financial steps.


Diverse and global mindset


This may sound like it would take technical expertise, however, developing a global mindset is actually a soft skill that can be learnt. It’s all about learning how businesses work all over the world, across industries, and within different cultures. Looking through a global lens can help with innovation and creativity too such as implementing strategies from similar or even different business models into your own or client’s organisations.

A man and a woman are encouraging each other while sitting at a desk.
September 27, 2024
This blog explores the inevitable challenges professionals face and provides actionable strategies to transform obstacles into growth opportunities. Learn how to reframe failures, build adaptability, and emerge stronger in your professional journey.
By Rhiannon Williams October 24, 2023
Promoting female leadership does not mean undermining the efforts or positions of others. Instead, it is about fostering an inclusive environment that truly values diversity and equality. When we talk about encouraging female leadership, we’re striving for a balanced representation of a diverse society. Listening to ways to support women in leadership positions is about understanding the systemic barriers they often face, and not an indictment of individual situations.
By Rhiannon Williams September 27, 2023
Sustainable business practices aren’t a passing fad, they’re imperative to the long term viability of a business. Read on for tips for your business.
How outsourcing your hiring process can save you time and money
By Rhiannon Williams August 22, 2023
If you’ve been looking for ways to make the hiring process easier for your business due to finding yourself overwhelmed with the administrative and operational processes associated with hiring and onboarding new employees, outsourcing your recruitment and talent acquisition activities is a great way to streamline your tasks, and save your business both time and money. Here are the ways working with a recruitment agency may benefit your organisation. The benefits of outsourcing recruitment processes In the fast-paced business world of today, businesses are constantly looking for ways to streamline their operations and improve their efficiency. One area where outsourcing operations has become increasingly popular is recruitment processes and talent acquisition. By entrusting this responsibility to a recruitment agency, businesses can benefit from reduced costs, improved quality in talent, and more time to focus on their core business activities and objectives. Outsourcing to a recruitment agency also allows companies to access a larger talent pool due to recruiters being able to leverage their expertise and networks to find the best candidate for the role. Outsourcing recruitment processes and talent acquisition is a smart investment for businesses looking to save time, money, and resources while still being able to attract top talent. How to find the right recruitment agency for your business Finding the right recruitment agency to partner with can be a daunting task. With so many agencies to choose from, it is important to select one that is experienced and reliable. A good recruitment agency will have a clear understanding of your business needs and objectives, and the type of candidate you are trying to attract. The right agency for your business will take the time to get to know you and your company culture and will align with your business values and ethos, which will ultimately allow them to present you with top-quality candidates that go above and beyond your expectations. Don’t be hesitant to ask for case studies and references as this will give you more insight into their success rate and the quality and breadth of services they offer. By partnering with the right recruitment agency for your business, you can trust that you’ll find the best candidate for your business needs, without the stress of taking the process on yourself. Maintaining a relationship with a recruitment agency Continuous monitoring and assessment of the performance of the recruitment agency is pivotal to ensure that the partnership is providing the anticipated results. Evaluating the relationship should be an ongoing effort involving not just reviewing the immediate outcomes such as the quality of candidates, timeliness, and cost-savings for the business, but also looking at the long-term indicators such as employee retention rates and the satisfaction of the hiring manager. Essentially, looking at these metrics will offer insights into whether the recruitment agency has a good understanding of your company’s needs, culture, and expectations. Over time, any patterns or trends that emerge through monitoring these metrics can help you refine your recruitment strategy and provide a more productive relationship with your recruitment agency. Re-evaluating your partnership with a recruitment agency If the recruitment agency your business is working with no longer aligns with your business objectives or simply fails to deliver satisfactory results, it might be time to re-evaluate the business relationship. Before deciding to stop using a recruitment agency, or to change agencies, ensure you communicate your concerns and expectations with your account managers. If performance doesn’t improve, consider looking elsewhere- one ill-fitting relationship with an agency doesn’t mean there isn’t a better fit elsewhere. Look for agencies with a proven track record in your industry, ask about their company culture and values to ensure they align with your own, and get a clear understanding of their candidate screening process to see how they differ from others. Remember, changing agencies can be a significant step towards business objectives, so take the time to make sure that your next choice will be a more effective and beneficial partnership. Looking beyond the hiring processes of a recruitment agency Taking into account the additional services provided by a recruitment agency and its affiliated brands has the potential to add value to your hiring process. For instance, a company may have sister brands specialising in in different areas than what you were initially looking for such as executive staffing, temporary staffing, or different specialist industries, which can greatly broaden your options in the hiring process. Furthermore, some agencies may offer additional services such as onboarding support, HR culturing (not sure what this one is), managed services, business consulting, or technological services that can assist in enhancing your overall recruitment strategy and employee experience. Looking at the full scope of a recruitment agency’s services and the strength of their affiliations can be a significant aspect to consider when choosing a recruitment agency to partner with. There are many benefits to outsourcing your company’s recruitment processes through the right recruitment agency. By considering your business’ needs and establishing a strong relationship with a recruitment agency, your business can benefit from access to a sizeable talent pool and network, and an increased speed for filling open positions. Taking the time to find the right fit for your business, as well as evaluating all of the offerings of the recruitment agency, and their affiliates, and monitoring the progress can ensure not only great results for your hiring strategy, but also benefit your business by saving you time and money. Why choose Chandler Macleod? With our history as Australia’s first business psychology firm, the ability to assess your candidate and employee potential is at the heart of what we do, and we treasure the value this can add to your business over the longer term. By understanding your needs and the requirements of the role, our consultants use our BestFit Assessment tools to provide you with confidence in your hiring by delving deeper into the candidate's psyche. Beyond the recruiting stage, Chandler Macleod Consulting delves into understanding your employees’ lived experiences. By teaming up with our human and organisational behaviour experts you can help your employees and business achieve their full potential. Chandler Macleod is part of RGF Staffing APEJ, an ecosystem of brands that work together to create opportunities for life, using digital tools and solutions for insights and processes, putting the individual at the core. Find out more about what RGF Staffing APEJ can offer your business.
Why your business needs to focus on upskilling employees
By Rhiannon Williams July 13, 2023
Maximise the potential of your workforce. Find out more about why upskilling is a great business decision.
Reducing turnover rate: How recruiters can help you find employees who fit your business
By Rhiannon Williams June 14, 2023
Not sure how to reduce turnover rate? Partner with a recruiting agency and build an effective hiring process by finding the right fit for your business. Lear...
What determines a good culture in the workplace?
By Rhiannon Williams May 30, 2023
What determines a good culture in the workplace? by Rhiannon Williams. Visit our blog for great new content by Chandler Macleod HK
What are the key traits to being a good leader and why?
By Lucia Fong April 28, 2023
What are the key traits to being a good leader and why? by Lucia Fong. Visit our blog for great new content by Chandler Macleod HK
The impact of AI in the workplace
By Rob Glenn March 28, 2023
The impact of AI in the workplace by Rob Glenn. Visit our blog for great new content by Chandler Macleod HK
How to get back on track after being laid off
By Erica Genda February 25, 2023
How to get back on track after being laid off by Erica Genda. Visit our blog for great new content by Chandler Macleod HK
More Posts
Share by: